Freight PolicyOrders less than $4500 Net add 10% freight charge ($15.00 min ). Orders exceeding $4500 Net will be shipped Freight Prepaid on items 8’-0” or less. Extreme Length Charges: Shipments ranging from 8’-0” - 12’-0” in length require $135.00 freight adder. Shipments over 12’-0” in length require $185.00 freight adder Lift Gate Charge: The need for a lift gate must be ordered on customer PO and will have a cost range of $85 - $425 based location and frieght carrier. It will be invoiced as (prepaid and add). Re-Consignment Fee: Re-consignment charges shall be charged as (prepaid and add), and will apply when the regular scheduled shipment is requested to redirect by the customer. Notification Prior to Delivery: $55 (prepaid and add). Residential / Jobsite Delivery: Is available as a requested option, with a cost range of $150 - $595 based on distance, location and frieght carrier. Will be invoiced as (prepaid and add). F.O.B. Syracuse,Indiana
Concealed DamageAll shipping or other damage must be reported within 2 days (48 Hours) of customer receiving product shipments. The receiving personnel shall inspect con dition of all boxes and skids, (Prior to Unloading) with the freight carrier driver present. IF damage or suspected “concealed damage” is evident, the BOL or delivery receipt MUST be signed “damage suspected” and signed and initialed by both the receiver and the driver. Pictures of possible damage should be taken and forwarded with the BOL and PO #’s. Once Damage is “Documented” please contact our Customer Service at 574-457-2062 to report damage. It is the responsibility of the consignee to offer reasonable evidence that the loss and/or damage was not caused by the consignee after delivery of the shipment. International Shipping: Brokerage information is required upon order submission. In the event of a holiday or weekend, shipments will be made the following business day.